Citylink Shuttle, powered by door2door
Getting to work

An on-demand ride for your commute

Book your seat in the app and a shared van comes directly to the pickup location you select, then takes you to work on a route planned around the people on board. Inside the Citylink service area in Saudi Arabia.

A Citylink van at the roadside outside a university
Why commuters ride it

Built around the journey you make every day

Door-to-door, every morning

Request your ride when you are ready to leave. The van comes directly to the pickup location you select, so there is no walking to a stop.

The price before you go

The proposal shows the full price in Saudi riyals before you accept, so you know what every trip costs.

Know which van is yours

The app shows the arrival time and an image of the van with its ID.

No parking, no driving

Someone else drives. You ride, and get out at the drop-off point in your proposal.

A route drawn for the people on it

No line, no timetable. Each trip is planned from the requests riders make, so the van goes where its passengers are going.

One booking for several people

Travelling with colleagues? Tell the app how many of you there are and book the trip once.

Your morning

A commute in four steps

1

Request your ride

Set your pickup location and your workplace as destination, and request a ride when you are ready to leave.

2

Get your proposal

The app shows the estimated pickup and arrival times and the price.

3

Your van comes to you

No need to walk to a pickup point. The Citylink van comes directly to your selected location. Track its arrival in the app.

4

Pay cash, card or wallet

Pay cash on board, or by card or wallet credit in the app.

Questions

Commuting with Citylink

How long will the driver wait for me?

Two minutes. The app shows when the van will arrive at your pickup location, so be ready before it does. If you are not there after two minutes, the driver leaves and you will need to book another ride.

How do I pay, and can I pay in cash?

You can pay by cash, card or wallet: cash when you board the van, or by card or wallet credit in the app.

Which areas of Saudi Arabia do you cover?

Citylink covers a large zone of central and northern Riyadh, including areas around KAFD, Al Sahafah, King Salman Neighbourhood, Al Sulimaniyah, Umm Al Hamam, Al Malaz and Al Aziziyah. Select your pickup location in the app; the van comes directly to you. The app shows the exact service area.

Get going

Book your ride to work

Booking, your pickup location and the details of each trip are all in the Citylink app. Download it, set your destination and book your first ride.

The Citylink app on two phones: the welcome screen, and a booked ride with the pickup time and estimated drop-off